Zendesk
Prerequisites
API Token
Subdomain
Email
Setup Guide
API Token
Enabling API token access API token access is disabled by default. You must enable API token access in Admin Center before users can use API tokens.
To enable API token access
In Admin Center, click Apps and integrations in the sidebar, then select APIs > Zendesk API.
In the Settings tab, enable token access.
To generate an API token
In Admin Center, click Apps and integrations in the sidebar, then select APIs > Zendesk API.
Click the Add API token button to the right of Active API tokens. The token is generated and displayed.
(Optional) Enter an API token description.
Copy the token and paste it somewhere secure. When you click Save to close this window, the full token will never be displayed again.
Click Save to return to the Zendesk API page.
If you click the token to reopen it, a truncated version of the token is displayed.
Subdomain
Your subdomain is the part of the URL that comes before "my_subdomain.zendesk.com".
email
Please share the API token issuer's email
Last updated