# Zendesk

**Prerequisites**

* API Token
* Subdomain
* Email

Setup Guide

* API Token
  * **Enabling API token access** API token access is disabled by default. You must enable API token access in Admin Center before users can use API tokens.
    * **To enable API token access**
      * In [Admin Center](https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb), click  **Apps and integrations** in the sidebar, then select **APIs > Zendesk API**.
      * In the Settings tab, enable token access.
  * **To generate an API token**
    * In [Admin Center](https://support.zendesk.com/hc/en-us/articles/4581766374554#topic_hfg_dyz_1hb), click  **Apps and integrations** in the sidebar, then select **APIs > Zendesk API**.
    * Click the **Add API token** button to the right of **Active API tokens**. The token is generated and displayed.<br>

      <figure><img src="https://1572431749-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fj2TzWUXlF2d5tKz5fArV%2Fuploads%2F7rKmRoBunZt9X2Q5Bjop%2FUntitled.png?alt=media&#x26;token=a371e71d-7151-43cf-9184-d66c8cbe87a0" alt=""><figcaption></figcaption></figure>
    * (Optional) Enter an API token description.
    * **Copy** the token and paste it somewhere secure. When you click **Save** to close this window, the full token will never be displayed again.
    * Click **Save** to return to the Zendesk API page.

      If you click the token to reopen it, a truncated version of the token is displayed.
* Subdomain
  * Your subdomain is the part of the URL that comes before "my\_subdomain.zendesk.com".
* email
  * Please share the API token issuer's email