Freshdesk

Prerequisites

• API Key

• Subdomain

Setup Guide

• API Key

  • Log in to your Freshdesk account.

  • Click on your profile picture on the top right and select 'Profile Settings.'
  • In the sidebar on the right, you will find the View API key button. To access the API key, click on it and complete the captcha verification.

  

  • Copy the token and paste it somewhere secure.

• Subdomain

  • Your subdomain is the part of the URL that comes before "my_subdomain.freshdesk.com".