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Freshdesk

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Last updated 1 year ago

Prerequisites

  • API Key

  • Subdomain

Setup Guide

  • API Key

    • Log in to your Freshdesk account.

    • Click on your profile picture on the top right and select 'Profile Settings.'

    • In the sidebar on the right, you will find the View API key button. To access the API key, click on it and complete the captcha verification.

    • Copy the token and paste it somewhere secure.

  • Subdomain

    • Your subdomain is the part of the URL that comes before "my_subdomain.freshdesk.com".