# Kustomer

Anecdote integration with Kustomer will allow you to get product insights from conversations your user

Please complete the following steps:

1. Go to **Settings** :gear: and select **Security > API** Keys
2. Select **Add API Key**. Give it a name.
3. Under Roles, select the necessary roles required by your integration. You can select multiple values.
   * org.permission.message.read
   * org.permission.conversation.read
   * org.permission.user.read \[preferable, but optional]
   * org.permission.customer.read \[preferable, but optional]
4. In the Expires menu, select the number of days that the API key should remain valid before it expires.
5. Select **Create** to finish creating the new key.
6. In the confirmation screen, you'll be shown your new key. For security reasons, this is your only chance to copy the key. Select **Copy Token** to copy the hash to your clipboard.

Anecdote will start synchronizing your existing data and generate AI-powered insights from the Intercom data. It might take up to a few hours to complete, depending on the size of the data.

After the data is synchronized and processed you'll be able to see the insights in the Anecdote dashboard under the Intercom data source label.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.anecdoteai.com/docs/integrations/kustomer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.